March 2018 - IIHM

Choosing the Best HM College in Kolkata: 5 Factors to Consider

If you have decided to pursue hotel management as your career, then you will have plenty of options for that. However, choosing a good HM college in Kolkata is the first step. With so many hotel management institutes operating in Kolkata and West Bengal, choosing one is pretty tough. Here are the things you need to consider before choosing one:

1. Is the Institute Accredited and Affiliated with national or international bodies?

This is the first thing you need to check before you choose the best hotel management college in India. It’s because, without proper accreditation and affiliation, your qualification won’t be of any value. See if the course and the curriculum offered by that college are at par with the industry standards or not. International and national affiliations add more value to the degree that you will receive.

2. Placement assistance

This is important to check. See if the HM college provides placement assistance or not. If yes, then who are the recruiters? And what are the placement stats of the college? Check their website or just get in touch with their alumni. You may even try talking to the current students to evaluate the placement scenario.

3. Check the Quality of the Course Content

Before selecting any HM college, check their course content. The quality of academics matters a lot. Check the courses offered by them. Also, check the course content. Is the course industry friendly? Does the course give any scope of gaining hands-on experience in the industry? Find out if the college offers practical hours or not. This is important. Also, find out whether they offer internship opportunities or not.

At International Institute of Hotel Management (IIHM), they provide our students with the chance to study at the University of West London. This is one of the most renowned Universities in the UK. Here, you will also get the scope to work for at least 20 hours every week.

4. The teachers are important

The faculty is an important part of the college along with the course and the curriculum. They are the one who will be guiding you and shape your career. See if they are industry experts or not. Are they qualified enough? A strong faculty will help you gain both professional and technical skills.

5. Do they have Practical Laboratories?

And along with the labs, are the classes well equipped? How is the infrastructure? These are required to enhance your learning experience.

These pointers will help you choose the best hotel management college in India. If you are looking for HM College in Kolkata, check IIHM.

12 Things that Every Efficient Hotel Manager Does

Ensuring guest satisfaction is at the heart of what every hotel manager does. A contented guest is the biggest win for any hotel manager. Here we discuss 12 things that every successful hotel managers do to ensure happy guests:

1. Speaking with the right tone at the reception

Reception is where the journey of the guests starts. Hotel managers insist on training the staff at the reception desk to speak with a positive and enthusiastic tone. IIHM is the best hotel management college in India that offers the best hotel management courses.

2. Training employees to remember guest name

Guests like the personal touch when they are greeted by their name throughout their time in the hotel. Efficient hotel managers make it a must for the employees to remember guest names.

3. Using foreign language to greet customers

Hotels with international clientele should greet customers in foreign languages. Efficient hotels managers insist in using foreign language when appropriate.

4. Luggage assistance

Offering luggage assistance to arriving guests is important. This is a must under the watch of an efficient hotel manager.

5. Creating personalised experiences

Successful hotel managers walk that extra mile to create personal experiences for their guests. Many managers have started creating selfie zones, with interesting backdrops to create memorable experiences for digitally savvy customers.

6. Extra care for the guests

Providing superior care to guests is what hotel managers focus on. They strive to provide extra care for the guest such as help them relieve their stress with introducing services like aromatherapy.

7. Expressing gratitude

Hotel managers know how expressing gratitude to customers make them feel special. They train associates to thank their guests throughout their stay.

8. Offering welcome drinks

Hotel managers do the best they can to make guests feel comfortable. Offering infused welcome drinks to guests is a great way to show affection and welcoming them.

9. Treating the guests’ pet right

Guests love it when their pets are treated with love and care. Considering guests’ pet a part of the family is one good way to have the customers talking about the hotel in a good way.

10. Recording guests’ preferences

Recording guests’ (especially repeat guests) preferences is a good way to treat them more personally each time they visit the hotel.

11. Regular clean-up of vacant rooms

Hotel managers ensure that the vacant rooms are regularly cleaned.

12. Recognising special events

A successful hotel under an efficient hotel manager hosts parties for special events such as guests’ birthdays and wedding anniversaries.

Pursue a rewarding career in the hospitality industry

The hospitality industry welcomes you with a bright and a rewarding career. Pursue a hotel management course at IIHM to prepare for the growing industry that awaits you. Learn more about us at http://iihm.ac.in/about/.

8 Facts on Hotel Restaurant Managers

It goes without saying that hotel restaurant managers have one of the most interesting jobs. Why? Read the facts below to know:

1. Prioritising customers over everything else

Customers are always the first priority of hotel restaurant managers. They are always focused on improving customer experience and the quality of food. As hotel restaurant managers supervise the hotel’s main restaurant, they can set new guidelines and instructions, mainly to improve the processes.

2. Job role

Although restaurant managers supervise the work in a hotel’s restaurant, they have several tasks to perform. One common and important task of a hotel restaurant manager is to complete paperwork, including work hours, taxes, and wages.

3. Working with the chefs

Restaurant managers can assign menu prices by working with the chef. By building a good rapport with the chefs, managers can analyze the overhead costs of the recipe ingredients and labour. Restaurant managers may even change menu price from time to time.

4. Opportunity to travel

Managers who work for chain hotels’ restaurants often get the opportunity to travel to different locations.

5. Great perks

Hotel restaurant managers enjoy several perks, including reduced rates on hotels when they are on vacation or free on-site expenses.

6. Relationship with staff

Efficient and successful restaurant managers always build a healthy relationship with the staff. Such managers are able to create a positive and an enjoyable work environment which, in turn, reflects on the quality of the service and success of the restaurant.

7. Team leader skills

Restaurant managers are much of a team leader, responsible for the smooth operation of the restaurant. Hotel restaurant managers need to motivate the staff to make them productive.

8. Growth and success

Passionate and hard-working restaurant managers can grow by leaps and bounds throughout their career.

Achieve success in the hospitality industry with IIHM

Do you wish to be another success story in the hospitality industry? IIHM, one of the best colleges for hotel management in India, can make your dream come true!

We at IIHM provide consistent guidance to help our students embark on the hospitality career and be successful. Apart from providing placements at top hotels, we also give our students the opportunity of an international internship. Learn more at http://iihm.ac.in.

Discover the Exciting World of Hospitality at IIHM. 5 Quick Facts for You

Are you looking for an enthusiastic and rewarding career in hospitality? If yes, then embark on an exciting journey at International Institute of Hotel Management (IIHM). At IIHM we not only offer state-of-art learning facilities but also provide unique opportunities to students to help them get a deeper insight into the hospitality industry.

Here we discuss 5 unique facts about IIHM:

1. We organise the world’s biggest culinary event

We provide our students with the platform to connect with the masters and experts from the hospitality industry. Our event Young Chef Olympiad (YCO) attracts participation from over 50 countries. Students get the chance to showcase their skills and interact with the celebrity chefs, food bloggers from different corners of the world and learn from them. What could be more exciting than this? Know more about YCO here – www.ycolympiad.com.

2. International exposure

Students have the option to study at IHM at KBU Bangkok. Also, they can study at the UK in the Edinburgh Napier University or the University of West London, London. We also arrange for special training for our students in countries such as the USA, Middle East, France, Singapore, Mauritius, Malaysia, China, and the Maldives.

3. We organise the biggest competition for school students

Our initiative Young Chef India Schools on NDTV Good Times aims at giving a platform to the school students to showcase their culinary skills. Thousands of participants from schools all over the country take part in this competition. Initiated in 2011, it’s a platform for those who take immense interest in the culinary field.

4. Sponsored wine tours

Every year, we organise a 10-day trip for our students where we take them on a journey across various vineyards in France, Spain, and Italy. This gives them a deep understanding of the winemaking process, exploring all the iconic wineries. We also provide certification in Wine Studies which is recognised by Wine and Spirit Education Trust (UK).

5. Sneak a peek into the awards received by us

For our contribution to the world or hospitality industry, we were awarded Best Education Brand 2017 by the Economic Times. We also received Brand Excellence Award in Hospitality Sector, 2016 by ABP.

Grow your career with IIHM – the globally connected hotel management college in India

Your search for the best hotel management college in India ends here. Our hotel management courses help you get the best practical experience and learn the much needed theoretical skills. These experiences help in building a solid foundation for your career in hospitality industry.

At IIHM, we take pride in providing our students with the best opportunities and exposure to hone their skills further. For more details, visit iihm.ac.in.